Help
Choosing a card
Explore the available card products, review their supported currency and fees, then choose a product before requesting an opening quote.
Orders and pending results
A pending result is still being checked. Do not submit the same payment or card operation again while the result is unresolved.
Wallet top-ups
Create a top-up request in My Wallet. Send the exact amount on the selected network before the request expires. A request is not proof that funds have arrived.
Contact support
Include your order number and a short description. Never send passwords, authentication codes, recovery codes or full card details.
Account security
Use Security & 2FA to set up or replace your authenticator. Recovery codes are for replacing a lost authenticator, not for payments. If you have lost both, contact support for account recovery.
Invites and commission
Share your invite link before a new member signs up. View your invited member count in Invite & earn and recorded commission entries in My Wallet.